HAPPY CASTINGS – Data privacy policy

HAPPY CASTINGS only collect data for the purposes of organising your appointment, processing your order and communicating directly with you in relation to the appointment or order. All files used for these purposes are password protected and/or encrypted.

HAPPY CASTINGS will not use your personal data for marketing purposes unless you choose to opt in.

HAPPY CASTINGS do not sell or disclose your data to any third party.

The personal data entered onto our order forms in store including the names and ages of Children is not duplicated or retained on a database or in any electronic form. The copy of the order form used by us for production purposes is returned to you with your order.

The personal data entered on to the appointment booking system is protected by Encryption both at the booking stage on the website and then prior to transfer to our database.

HAPPY CASTINGS keep appointment data for 5 years, it is then destroyed. If you would like us to remove this data sooner, we will be happy to do so.

Images uploaded to our website are not stored in conjunction with any personal data so cannot be identified and are protected by encryption.

Images are removed after one year. If you would like us to remove images sooner, we will be happy to do so.

Images are not under any circumstances released to third parties.


If you opt in, HAPPY CASTINGS may send you details of offers and marketing updates in the following ways:

  • by email
  • by text
  • by customised online advertising

You can change your mind at any time by clicking on the unsubscribe link in the footer of any marketing email you receive from us or by emailing info@happycastings.com

keepsake images

From time to time we will share images of keepsakes we are creating. The name and age may appear on the keepsake – however, we will not include or share full customer order details with the image.

We welcome customers to share their photos with us and will seek permission to use them. We will not share them with 3rd parties or include full customer order details with the image.

To arrange an appointment at your home, please click the “MAKE A BOOKING" above